The US transportation secretary Pete Buttigieg has told the CEOs of the top ten U.S. airlines that they are required to provide refunds for cancelled or delayed flights in accordance with a new law passed in May of this year.
In a letter to the airline CEOs Buttigieg wrote: ""As we emerge from the air travel disruptions caused by the global technology outage this month and the busy summer travel season continues; I want to ensure there is clarity when it comes to the rights of air travellers and the obligations of airlines.
""Accordingly, we will be taking all appropriate steps to enforce these provisions using our investigative and enforcement powers.""
Airlines for America, a trade group representing carriers such as American Airlines and Delta Air Lines, had sought more time to comply with the law, saying technological solutions required for compliance need to undergo ""thorough development, testing and refinement before successful deployment"".
Buttigieg’s letter came a day after an appeals court blocked the Department of Transportation's airline fee disclosure rule from taking effect in October.
US transport secretary reminds airline CEOs to comply with new law
