A disgruntled passenger, Cary David, is suing United for $5million for cutting off her pre-paid TV cut on a flight from Puerto Rico to the US. David paid $7.99 for four hours of TV viewing but alleges she was only able to tune in for the last ten minutes of the flight.
The woman was flying to Newark airport from Puerto Rico when she decided to sign up for DirecTV entertainment. She has brought the lawsuit on behalf of herself and her fellow passengers. United Airlines has dismissed the claims saying that it details the service’s limits before purchase and stresses that the service and Tv and Wi-Fi is not available on board when flying outside of continental US.