Air India has signed up Salesforce to transform its customer service experience at all significant touchpoints including online, on ground, onboard the aircraft etc. Salesforce claims to provide consistent data platform and artificial intelligence-assisted tools to Air India's customer-facing staff....
Page content restricted for non-members!
Become a member!Related posts
Latin American airlines need over 2,300 new aircraft in next 20 years
By
Dino D'Amore
17th November 2013