Some 90% of Ryanair’s flights in May arrived on time, reports the airline. The low-fares carrier also reported fewer than two complaints per 1,000 customers, and one bag complaint per 1,000 customers.
“Ryanair carried over 11 million customers in May with 90% of our flights arriving on-time, as we continued to improve our customer experience,” said Ryanair’s Robin Kiely. “With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”