The Indian Ministry of Civil Aviation has taken up the issue of congestion at major airports in India and charted a list of measures to make air travel hassle free and smooth for passengers. One of the measures is the deployment of additional traffic marshals at the departure forecourt to ensure no vehicular congestion.
Display boards have been put up at vantage points and entry gates that provides the passengers with real-time data on wait time.
Awareness posters have been put up at entry gates, urging passengers to be ready with their air tickets, boarding passes, and identity proof documents. Dedicated staff has been deployed to help passengers with any queries or difficulties they may face.
To cater to the growing number of passengers, additional entry gates have been opened. At Delhi airport, a new security zone called Zone 0 has been created inside Terminal 3. This has led to a significant reduction in waiting time for passengers.
To check bottlenecks at security points additional X-ray machines have been installed. At Delhi airport, 15 additional X-BIS machines have been added, taking the total number of X-ray machines to 25 in T-3 Domestic and 19 in T-3 International.
Similarly, at Mumbai Airport, three new security lanes have been added to reduce waiting time for passengers.
Central Industrial Security Force (CISF) has deployed additional manpower at various security checkpoints.
Airport operators have been advised to re-balance peak-hour traffic between terminals by shifting slots to optimise flights during peak hours. Airlines have been advised to deploy sufficient manpower at all check-in and baggage drop counters.
To enhance the travel experience, air travellers are encouraged to use DigiYatra, a Biometric Enabled Seamless Travel experience based on Facial Recognition Technology.
To facilitate automated entry, 2D Bar code scanners have been installed at all entry gates.