Lufthansa Systems is looking to be a front runner in various artificial intelligence (AI) initiatives and projects covering flight scheduling, turnaround processes and passenger apps.
The firm is looking to meet the challenges airlines face regarding delayed and cancelled flights by looking for AI solutions, Lufthansa founded a subsidiary, called zeroG in 2015 with the aim of handling this.
Deep turnaround looks to avoid delays in ground operations, specifically the turnaround process. The concept uses video recording, an algorithm which analyses the turnaround process enabling up to date status of flights.
“Artificial intelligence is almost ubiquitous today, and its potential is huge. This is why we have been working on this topic for years,” explained Mubashir A. Tariq, head of innovation and portfolio management at Lufthansa Systems. “AI solutions are based on the extensive data that is already available from the many different solutions used by Lufthansa Systems’ broad international customer base. The aim is to make even more effective use of the limited resources available without compromising the stability of the systems.”
Elsewhere, in order to improve digital passenger experience, Lufthansa Systems has developed a mobile SDK for integration in passenger applications which calculates waiting times at airports using an AI-based prediction model. This makes it easier for passengers to plan how much time they need to reach the gate.
