Jetstar has outlined contingency plans to cope with the Australian Federation of Air Pilots’ (AFAP) work stoppages this weekend, which it says are “completely unjustifiable and cynically timed to hurt travellers at the busiest travel time of the year”.
To minimise the impact on customers by the four-hour stop work periods, Jetstar is consolidating some services, up-gauging aircraft, re-timing flights and Qantas and QantasLink will operate a number of supplementary services.
Overall, Jetstar will cancel 44 services on Saturday 14 December and 46 services on Sunday 15 December and Jetstar will contact impacted customers from today. On average Jetstar operates about 370 flights a day.
The airline says it expects to get 95% of our customers on their way on the same day.
Any customers travelling from 13 December to 20 December can also request a full refund prior to flying.
Jetstar adds that it remains “committed to reaching a new agreement to support the great work our people do every day, but not any cost. Strong arm action from the AFAP will not change our position on this.
Again, we say to the union: come to the table with a reasonable offer that is fair, and which also ensures the future of low fares travel for Australians.”