The Indian Directorate General for Civil Aviation (DGCA) has asked airlines to withdraw from the Super Savers, where customers were offered the cheapest ticket for various destinations but only on the condition the name of airline's name and exact flight timing was not revealed until payment was made. No refunds or exchanges are offered.
The DGCA has told airlines that such a ticketing system is in violation of the Aircraft Rules of 1937 where every transport undertaking has to display fare and flight details conspicuously on their website and reveal the same to agents through whom tickets are sold.
DGCA director general E K Bharat Bhushan said that even if the fare is revealed, a passenger cannot book tickets without knowing the flight number and exact time of departure. "Airlines need to show these details. Else, they are violating the rule. All this information is vital and has to be given to the flyer in a transparent manner," Bhushan said.