Taking a step forward in terms of digitisation and paperless travel, Emirates has replaced the printed paper version of boarding pass with mobile boarding pass.
Passengers checking in at Terminal 3, Dubai will receive their mobile boarding pass via email or SMS. Passengers who check in online can load their boarding pass into their Apple Wallet or Google Wallet, or retrieve their boarding pass on the user-friendly Emirates App. The checked-in baggage receipt is also emailed directly to passengers, or available in the Emirates App.
This initiative will significantly reduce paper waste while simultaneously offering a convenient and speedy digitised check in experience for passengers departing Dubai. It reduces the risk of lost or misplaced boarding passes, giving passengers peace of mind.
The mobile boarding pass can be used throughout the travel journey in Dubai Duty Free, at security and for boarding, by showing the boarding pass on the phone. Emirates agents and airport staff will scan the QR code on the mobile boarding pass as passengers move through the airport and onto the aircraft.
The exceptions to this rule are travelling with infants, unaccompanied minors, passengers requiring special assistance, passengers with onwards flights on other airlines, and all passengers travelling on flights to the US.
The option to print a boarding pass is available by request to Emirates agents at check-in counters, if passengers do not have a mobile device, or if they are unable to access the information on their devices due to technical reasons.