Delta Air Lines is anticipating passenger traffic of nearly 6 million, averaging close to 500,000 customers per day from November 18 to 29, with the approaching Thanksgiving holidays.
Ed Bastian, CEO, of Delta Air Lines, said: “The holidays are all about connecting with loved ones, and after two years of disruption and unknowns, those connections are more important than ever. Thanks to the hard work of more than 80,000 people around the globe, Delta customers can expect the very best service and industry-leading reliability as they reconnect this holiday season. Our teams are ready to serve.
Delta’s peak travel days are expected to be a day before Thanksgiving, November 18, 2022, and the Sunday following the holiday, November 27, 2022. This year’s estimate is slightly lower to the 6.3 million customers who travelled during the same period in 2019.
Over the past several months, Delta states that it has taken meaningful and significant steps to stabilise operations and provide its customers with a premium experience. These decisions include right-sizing the airline’s schedule, adding buffer time in crew scheduling, increasing boarding time, and focusing on hiring and training Delta’s workforce.
Delta hopes that these measures will continue to have a positive and direct impact on Delta’s operation and will ensure a reliable holiday travel experience. In fact, in the past three months leading up to Thanksgiving – September, October, and November 2022 to date – Delta noted that it has completed more than 99% of scheduled flights.