Aerolineas Argentinas (AR) has become Latin America’s first airline to digitally empower its cabin crews to take the inflight passenger service to the next level with SITAONAIR’s CrewTab.
CrewTab digitally transforms cabin crews’ pre-, in-, and post-flight activities and workflows by providing crew members with a complete, user-friendly mobile and tablet application interface.
Through this, they can access key passenger profile details, spanning everything from special meal requests, to connecting flights.
By replacing paper-based processes with SITAONAIR’s interactive CrewTab dashboard, AR international crews can also access and update the airline’s integrated back-end processes and information.
In addition, CrewTab acts as a platform enabling AR flight pursers and cabin crew to streamline advisory, documenting and reporting processes.
Now armed with this data at the touch of a button, AR crews can deliver a more personalized, proactive and responsive service for airline customers on flights to Latin America, the US, Spain and Italy.
Argentina’s flag carrier joins Virgin Australia and Philippine Airlines, among others, in harnessing this intuitive solution to advance their passenger experience offer.