Malaysia-headquartered budget carrier AirAsia and DataVisor, a US-based fraud and risk management company, have agreed a deal that will see the airline expand its use of DataVisor’s "market-leading fraud and risk management platform to protect against a broader set of fraud attacks".
AirAsia will also "strengthen its mobile channel" using DataVisor’s dEdge, a device fingerprinting and behaviour solution, DataVisor announced.
“We’re thrilled to be strengthening our relationship with AirAsia, to help them fight all types of fraud across their entire e-commerce platform,” said Yinglian Xie, co-founder and chief executive of DataVisor. “DataVisor’s comprehensive suite of solutions combines the power of AI with seamless real-time data and decision flow orchestration, analysis, review, and investigation tools".
Since first pairing up with DataVisor in 2020, AirAsia has been able to detect 54% more fraud with 99% accuracy, according to a DataVisor statement.
"By expanding its use of the DataVisor platform with additional layers of protection and broader set of fraud attack types, AirAsia can provide comprehensive fraud and risk detection and prevention across customer’s entire life cycle encompassing multiple products – including shopping and food delivery, health screenings and more – without adding friction for good customers", the US company added.
“DataVisor’s outstanding customer support makes them a strategic partner. We can rest easy that our entire e-commerce platform is protected from fraud, and that our customers can enjoy all the services we offer without friction,” said Steve Harbick, chief information security officer, Capital A (AirAsia).
