Americas

New US DOT rule requires airlines to ""promptly"" refund cancelled or delayed flights

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New US DOT rule requires airlines to ""promptly"" refund cancelled or delayed flights

The US Department of Transportation (DOT) has issued a final rule requiring airlines to ""promptly"" provide automatic cash refunds to passengers when their flights have been cancelled or ""significantly changed"". The significant changes to a flight include departure or arrival time that are more t...

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