Worldwide Flight Services (WFS) has secured a five-year ground handling contract at Birmingham Airport for Flybe.
WFS is recruiting a team of some 160 staff at the UK airport in preparation for the start of the contract on 23 October, when it takes responsibility for managing Flybe’s passenger services, baggage handling and ramp operations.
The new contract is WFS’ first ground handling agreement at Birmingham Airport and follows the successful commencement of services at Edinburgh Airport in late 2018, where it now handles more than 13,000 flights a year. In addition to building its new team, WFS is also investing in new management control systems and in new ground support equipment to ensure the efficiency of its Birmingham operation.
Under the terms of the contract with Flybe, WFS will be responsible for ensuring the best customer experience and on-time performance – as well as the highest levels of safety and security – for passengers travelling on 16,300 flights per annum.