Spanish airline Volotea has invested €15 million in a bid to improve its service.
The carrier will invest in flight coordination operations, new and improved passenger services and new additions to the onboard experience intended to improve customers’ satisfaction and travel experience.
Volotea carried 6.6 million passengers in 2018, an increase of 36% on the previous year. Following this strong growth, the airline has implemented an ambitious improvement plan with a focus on its customers’ needs.
This year, Volotea added six additional Airbus A319 aircraft, for a total fleet of 36 aircraft. Two of these additional aircraft will act as back-up to support flights of the fleet assigned to operate each route.
These two aircraft, for a total of four strategically located in France, Italy and Greece, will work as resources to allow a faster response when needed.
The airline has carried more than 22 million passengers since its first flight in 2012. It has announced that it will open 41 new routes to serve a lineup of 319 routes, operating flights to more than 80 mid and small-sized European cities in 13 countries: France, Italy, Spain, Germany, Greece, Croatia, the Czech Republic, Portugal, Malta, Austria, Ireland, Luxembourg and Morocco. The airline expects to carry between 7.5 and 8 million passengers in 2019.