On October 8, TAM and LAN will begin transferring their international operations to the new Terminal 3 at Guarulhos International Airport, and TAM will begin transferring its domestic operations from Terminal 1 to Terminal 2. The move is expected to be concluded by October 10 and will provide passengers with greater comfort and convenience, while also positioning Guarulhos Airport as the largest international hub of the LATAM Airlines Group. The two airlines have carefully planned the transition and there are no changes to the scheduled arrival and departure times of flights.
The first stage of this process consists of transferring, on October 8, all operations for long-haul flights from/to North America and Europe from Terminal 1 to Terminal 3. The next day (October 9), it will be the turn of all operations involving short-haul flights from/to countries in South America. And lastly, on October 10, TAM's domestic flight operations will be transferred from Terminal 1 to Terminal 2, Wing D. The transition includes the entire check-in and baggage operations, stores for purchasing and rescheduling tickets, self-service totems and back-office structure. The recheck-in area will be located in Terminal 3 (lower level) and also in Terminal 2.
“LATAM Airlines Group is the largest and most important airline group in South America and Guarulhos Airport is its main hub in the region”, says CEO of LATAM Airlines Group, Enrique Cueto. “So this change of terminal is strategic to offer a better travel experience for our customers. With the consolidation of our operations, we will extend the service capacity to our customers and provide more benefits, improving their connection times”.