SITA's biometrics white paper 'Face the Future' has found the surge in air passenger numbers is placing a greater strain on airports, border control points, and airline resources. The report said: ""Existing paper-based and manual travel infrastructure and legacy processes simply won't be able to cope.""
The solution, then, lies in facial and fingerprint biometric technologies that can streamline the processes for airline passengers while also negating the pressure on staff especially in the event of shortages.
""SITA Smart Path biometrically enables every step of the passenger journey, from mobile enrolment to aircraft boarding and every point in between and beyond,"" said SITA VP of airports Stefan Schaffner. ""With facial recognition across as many airport touch points as you need, it lets passengers manage their identity across their whole journey, in a unique and touchless way. The final result is a radically improved travel experience.""
The white paper goes on to outline more solutions using advanced biometrics technology. These include SITA Flex, a common-use passenger processing platform, and SITA Border Management, which covers border control, risk intelligence, and travel authorisation. Both solutions are well recognised in the industry today and used by more than 40 airports globally.
The white paper also breaks down SITA’s Digital Travel Credentials (DTC) solution, its anticipated verifiable digital identity shared before arrival (with the passenger’s consent) for seamless border crossing.
SITA report shows biometrics key to smarter digital travel
