SITA has delivered an upgraded version ‘TS6’ 400 self-service kiosks in Paris’ Charles de Gaulle Airport to Air France-KLM Group, Amsterdam’s Schiphol Airport, and other hub airports in Europe. As a part of this upgrade, new kiosks will be equipped with a payment service that uses Payment Card Industry (PCI) compliant chip and pin terminals to accept ancillary fees, including via contactless cards and smartphones.
This capability increases security and saves airlines time and costs associated with meeting their PCI Data Security Standards (PCI DSS) compliance requirements.
Pierre-Olivier Bandet, executive vice president, information systems, Air France-KLM, said: “Today, our check-in kiosks across our hubs in Charles de Gaulle and Schiphol airports are a vital element of our self-service offering to our passengers. To deliver this, we need a fleet of kiosks that are dependable, always available, and easy for passengers to use. SITA has delivered on all three.”
Sergio Colella, president for Europe, SITA said: “With continued growth in passenger volumes, digitalizing the passenger journey with new self-service options will be vital. This will help streamline the flow of passengers through the airport and give travelers more control over their journey. I am pleased that we were able to deliver to Air France-KLM a solution that is scalable to meet their passenger demand.”
Air France-KLM can customize the kiosks to their specific customer needs without introducing complexity and cost. Thanks to the TS6’s modular design, the airline group can switch out and change individual components years later, ensuring the longevity of the kiosks, and making it easier for Air France-KLM to introduce new functionality, such as biometrics, in the future.