Singapore Airlines (SIA) is offering complimentary Wi-Fi access across its fleet. The service is available for Suites, First Class, and Business Class as well as members of its PPS Club. The benefit is also partially extended to KrisFlyer members, who will receive a free three-hour WiFi plan when traveling in Premium Economy, and a free two-hour plan when traveling in Economy Class.
Currently WiFi is not available on SIA’s seven Boeing 737-800s that are not WiFI enabled.
Welcoming the new service, Yeoh Phee Teik, senior vice president, customer experience, said: “Staying connected, even at 35,000 feet in the air, has become an essential aspect of the travel experience. With our enhanced Wi-Fi offerings, SIA’s customers can stay in touch with their loved ones, post photos and videos on their social media channels, or keep updated on the latest news. These changes are in response to customer feedback, and part of SIA’s continuous investment to enhance their travel experience and maintain our leadership position.”
Prior to this, SIA gave 100MB complimentary WIFI to Business Class passengers and PPS Club members
Meanwhile, the airline has offered the WiFi plans for purchase to passengers who are not KrisFlyer members or who have consumed their complimentary package. These range from $3.99 for one hour to $13.99 for the entire duration of the flight. Non-KrisFlyer members are encouraged to sign up as a KrisFlyer member to enjoy complimentary inflight WiFi.