Global leasing firm SMBC Aero Engine Lease (SAEL) has implemented the LeaseWorks CRM platform to augment its customer-centric solutions.
LeaseWorks will expand SAEL’s capabilities of managing a growing portfolio of engines with an increasing market footprint. The system features will bring real-time insights into business operations and contribute to the company’s strategy.
Christopher Rodrigues, senior vice president, sales & marketing, SMBC Aero Engine Lease (SAEL), commented: “Partnering with LeaseWorks to help guide us through our CRM and Business Automation implementation is key. With a Sales & Marketing team spread across the globe, supported by a core operations team based in Amsterdam, it is crucial to have real-time data at our fingertips and streamline our process to meet our customer expectations. LeaseWorks has provided us with the tools to make this possible."
LeaseWorks provides cloud-based software tools that help lessors, and airlines save costs, reduce risk and optimise revenue by providing information that helps them with critical decisions around their customers, assets, and contracts.
“Technology has the ability to help teams in sales, marketing, and other departments collaborate to deliver a better end-customer experience,” said Haseem Vazhayil, chief executive officer of LeaseWorks. “I am excited that SAEL shares this vision with us and look forward to supporting SAEL in streamlining collaboration across various departments.”