Ryanair has launched a new Customer Advisory Panel that will invite Ryanair customers all over Europe to come together to provide feedback and recommendations that will help the airline continue to improve its guest services.
As part of its first Customer Advisory Panel meeting this autumn, successful applicants will be flown to Ryanair’s Dublin office to participate in a Customer Care event. The airline states that panel applicants can “look forward to future Customer Advisory Panel meetings at exciting major European cities such as Madrid, Rome, Berlin, Warsaw and more”. The panel recommendations will shape Ryanair’s 2022 customer improvements program.
“We are excited to announce our first ever Customer Advisory Panel to allow customers help us drive improvements in Ryanair’s customer care and service,” said Ryanair’s Director of Marketing & Digital, Dara Brady. “While Ryanair cannot be beaten for low fares, choice and on-time flights, as we grow to 200m passengers p.a, we are determined to keep listening to our customers and improving our service to them.”
“Our new Customer Advisory Panel will provide us with direct feedback and recommendations from customers and will help us deliver an improved service for our guests throughout 2022 and beyond. As Ryanair emerges from the Covid-19 pandemic customers can look forward to even more service improvements on new aircraft at even lower prices,” said Brady.