Norwegian has launched “gate-to-gate” which gives passengers access to the airline’s WiFi network as soon as they step on board the aircraft.
Customers travelling on any route across Norwegian’s global network will now be able to stay connected for the entire duration of the flight from pushback to arrival at the gate.
Until this announcement, the aircraft had to climb to an altitude of 10,000 feet before the WiFi network was activated. With “gate-to-gate” WiFi, passengers will have a WiFi connection as soon as they are seated and can remain online until they arrive at their destination, the airline said.
“We know how important it is for our passengers to have internet access. Until recently, flights were hour-long black holes when it comes to internet coverage. Now, Norwegian makes it possible to be online from the moment you board the aircraft until you step outside again. We launched free Wi-Fi on board in 2011 and since millions of passengers have been surfing the internet on board, so are looking very much forward to offering the new gate-to-gate experience to our passengers”, says chief customer and digital officer at Norwegian, Kurt Simonsen.
Norwegian expects to have the rollout of WiFi completed on 50% of its Boeing 787-9 Dreamliner aircraft by 2020.