AirAsia India is using Tata Consultancy Services (TCS) developed data-driven app called the RedSmart Plus for optimising its punctuality and performance. The effectiveness of the app is clearly visible in AirAsia India’s record of being the most punctual airline in India for five consecutive months.
The data released by the Directorate General of Civil Aviation, (DGCA India) reveals that AirAsia India has consistently performed the best in the country with respect to on-time performance. In August 2022, the airline’s on-time performance (OTP) was 93.3%.
RedSmart Plus helps AirAsia India's management monitor exactly how much time is taken for various tasks such as loading/unloading, aircraft cleaning, fuelling, and catering. The data is fed into it by ground personnel, and the app's analytics function provides reports on projected on-time performance for the day, improving the airline's operational efficiency.
The app's intellectual property rights are owned by AirAsia India.
Although AirAsia India continues to lead in the punctuality department, the airline is plagued with financial crisis since the pandemic. Since its launch in 2014, the airline has not seen profits and its losses are around $325.69 million. According to sources, Air Asia India has taken many short-term loans over the last six months amounting to $77 million.
However, the airline management hopes that the expected merger of AirAsia India with Air India Express will bring the carrier charts back in the green.