Lufthansa Group has selected Worldline as its payment provider and transaction service partner. This partnership will give Lufthansa Group the possibility to onboard a selection of Worldline solutions, from payment methods to consolidated reporting capabilities and integration with core platforms. The deal will see Worldline processing globally for Lufthansa and its sister operations, SWISS, Austrian Airlines, and Edelweiss, ensuring the group can take advantage of Worldline's airline-specific services including Billing and Settlement Plans (BSP) and Accounts Receivable Conversion (ARC).
Damien Cramer, Global Head of Travel & Airlines, Digital Commerce at Worldline, said: “When seeking a new payment service provider, the Lufthansa Group had several critical requirements and objectives. But primarily, they were looking for support from an experienced team of payment experts with the right level of sectoral knowledge and a market-leading suite of payment solutions. We are delighted that they have put their trust in Worldline to help them deliver the success they are targeting.”
Lufthansa Group aims to build a robust payment platform to provide a cohesive and succinct payment offering where all group members can take advantage of the services available.
Kai Schilb, Head of Payments, the Lufthansa Group, added: “We were looking for a global partner that could offer a strong payments layer to drive innovation, growth and most importantly increase our conversion rates; Worldline’s TravelHub makes this possible for our entire group. Worldline recognized the challenges the industry faces and worked tirelessly with us to create a relationship that encourages future growth and stability to our group.”
Worldline will also establish the necessary payments infrastructure to meet the Lufthansa Group’s objectives and position it well as the industry starts to enjoy a rapid growth phase once again.
Lufthansa Group will make use of Worldline’s TravelHub solution, a single scalable connection providing access to over 150 payment methods and currencies, multi-acquiring, tokenisation and a range of fraud services all through a single reporting and settlement channel.