Lufthansa Cargo has gone live with IBS' iCargo IT solution at 120 stations in its network, including the three hubs - Vienna, Munich and Frankfurt. Frankfurt is not only Lufthansa Cargo's main hub for its global operations, but also one of Europe's busiest cargo gateways. This massive transformation was achieved during a system cutover, with Lufthansa Cargo Frankfurt operations in full swing and without major business disruptions. The system switch-over has been keenly followed by industry stakeholders. With this migration, Lufthansa Cargo is well on its way to modernize its core IT system in use for multiple decades.
The iCargo system will be operated by around 4,500 Lufthansa Cargo users across the world and will support the global cargo operations of Lufthansa Cargo to over 300 destinations spread across 100 countries. The IT modernization project - a key component of the Lufthansa Cargo 2020 strategy - replaces several key business IT systems with a single platform integrating all the participants of the transport chain.
"IBS has had the best offering in the industry and our decision to jointly execute the project has verified to be the very best. The commitment of the IBS team is as extraordinary as the seamless collaboration with the offshore team, both being paramount for the overall project success. iCargo has proven to be the right product regardless of station or hub size and delivered countless value driving functionalities. Our Lufthansa Cargo 2020 strategy has further materialized. The modernized IT platform from now onwards acts a lever - enabling us to efficiently introduce innovation and continuously the best products for our customers," explained Dr. Karl-Rudolf Rupprecht, Member of the Executive Board of Lufthansa Cargo.