ITA Airways Cargo has signed cargo.one to manage its digital air cargo bookings. With this partnership, worldwide freight forwarders will gain improved access to ITA Airways Cargo’s capacities within Italy.
Through this expanded digital connectivity, ITA Airways Cargo aims to improve its value proposition, building an offer that provides customers with quality services quickly and with ever greater control over their shipments.
Digital cargo booking on cargo.one, the company states, will deliver its freight forwarder customers an optimised customer experience and ensure that the airline’s services remain front of mind.
Moritz Claussen, Founder and Co-CEO of cargo.one, said: “We’re proud to contribute to the growth of ITA Airways Cargo by delivering its first digital sales channel - a vital step in its digital transformation journey. The airline is savvy to pursue a digital strategy with customer-centricity at its core. Freight forwarders will benefit immediately from the efficiencies and competitiveness that booking ITA Airways Cargo digitally will now unlock.”
According to ITA Airways Cargo, the expansion of the cargo.one will deliver a valuable increase in visibility of its network and offers and will ensure it delivers to customers the very latest digital standards for usability, visibility, and control in the booking of their shipments.