Flyadeal has renewed its agreement with Navitaire for the Navitaire Airline Platform, including the New Skies digital retailing system, to help facilitate its growth plans and digital transformation.
Con Korfiatis, CEO flyadeal said: “Our growth plans rely on connecting with today’s digital-first traveler. The Navitaire platform gave us the agility and fast time to market to deliver faster initiatives along with personalized offers, and better serve the new customer fuelled by data intelligence.”
Mohannad Alsalmi, CIO said: “We have seen the evolution of Navitaire’s platform through the years. Having such a robust platform for flyadeal reinforces our commitment to grow and deliver more digital solutions to our passengers with high quality and reliability for better customer satisfaction and seamless journey.”
David P. Evans, CEO, Navitaire said: “Navitaire is pleased to support flyadeal's continuing growth plans as a leading digital-first airline in the region with our cloud-first platform that is open, digital, connected and powered by data. We’re equally thrilled to have flyadeal as our launch partner for our latest cloud-native platform that is poised and ready to help flyadeal reach new heights as it delivers even more value to customers.”
flyadeal is the first airline to use Navitaire’s latest cloud-enabled solutions architected as a platform-as-a-service (PaaS). The airline claims that the Navitaire Airline Platform provides flyadeal with a flexible, customer-centric reservations and ancillary sales system to help deliver this experience to its customers.