Carlos Naufel, current Technical Director of Azul Linhas Aéreas will join Embraer as the new vice president of services & support, effective on September 1, 2023. The present vice president, Johann Bordais, will assume the role of chief executive at Eve Air Mobility.
Naufel has 27 years of experience in the aviation sector. He was with Azul for five years leading a team of over 2,000 employees and looking over the airline’s maintenance and engineering departments along with quality and logistics. This year he was assigned an additional responsibility of Azul TecOps, a new business unit created to sell services.
Prior to joining Azul, Naufel worked at Embraer for more than 18 years, holding various roles in the service and support area. Between 2017 and 2019, he was vice president of technical solutions, being responsible for maintenance engineering, fleet performance and technical support for Commercial, Executive and Defense Aviation customers.
“Naufel combines a successful history in Embraer’s services area with customer vision and broad technical knowledge,” said Francisco Gomes Neto, president and chief executive, Embraer. “I’m confident he will continue the ongoing transformation in the area and accelerate the profitable growth of the business.”
Commenting on his appointment Naufel said: “I helped to shape the Embraer Services and Support area together with Johann Bordais, and over the last several years, I’ve had the privilege to successfully run Azul’s technical, quality and logistical areas, dealing with several other aircraft manufacturers in a very complex airline environment with nearly 1,000 flights a day. I am thrilled to bring back all this knowledge and expertise to Embraer to help shape the future of the services business unit increasing customer satisfaction as well as business results.”