Middle East/Africa

Emirates to launch robots for automated check-ins at Dubai Airport

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Emirates to launch robots for automated check-ins at Dubai Airport

Setting stage for advanced technology in airport check-ins, Emirates is planning to launch multilingual robots to speed up passenger check-ins at Dubai airport, over the next two months.

“We are the first airline globally that has introduced or plans to introduce portable check-in robotics … A robot that can complete all your check-in processes, including issuing a boarding card that will be sent to your registered number or email, and facial recognition by scanning your passport,” said Adel Al Redha, chief operating officer, Emirates. “The airline will introduce locally developed check-in robots after production reaches commercial scale, with plans for more than 200 units over the next two years.”

With the new technology, the passengers will be able to go through the passport control, followed by the gates or the lounge completely seamless and paperless.

Emirates' robot Sara was showcased at ForsaTEK, Emirates annual event technology and innovations event. During the event, Emirates Group and Dubai Future Foundation (DFF) inked a pact to launch the Emirates Centre of Excellence for Aviation Robotics, to expand the use of robotics in the UAE's vital sector of aviation.

“This DFF collaboration will help to realise the group's vision for aviation and support Dubai’s vision to become one of the world’s leading futuristic cities,” Al Redha added.

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