Emirates is all set to launch a new City Check-in and Travel Store, an innovative portable robotic check-in assistant ‘Sara’. It has a 2.5 metre LCD screen showing the latest destination content from Emirates, and more screens showing an interactive touchscreen map. Customers can now conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport.
The facility will be located at the ICD Brookfield Place in Dubai International Financial Centre (DIFC) and operational from April 27, 2023.
Sara can match faces with scanned passports, check passengers in, and guide them to the luggage drop area. This facility will enable customers to drop their luggage as early as 24 hours and up to 4 hours before a flight.
Excited about the latest technology, Adel al Redha, Chief Operating Officer, Emirates said: “Emirates City Check In is our latest addition to the Emirates travel experience, showing our commitment to providing customers with an array of check-in options. Our new location is the first ultra-convenient check in and baggage drop facility conveniently located in the DIFC area. People can avoid busy periods at the airport and minimise queuing.”
Rob Devereux, CEO, ICD Brookfield said: “This exciting new addition will bring the convenience of city check-in to the central business district, allowing Emirates passengers more time to go about their daily routine, spend productive time at work and enjoy the wonderful lifestyle Dubai has to offer.”
Emirates passengers with valid boarding passes who wish to discover the area or spend time relaxing before their flight, will have complimentary access to select lifestyle facilities in the world-renowned ICD Brookfield Place.
When it’s time to fly, passengers can then connect directly to the airport via taxi, Emirates chauffeur service, or take a short 10-minute walk to Financial Centre Metro Station connecting seamlessly into the Airport Terminal 3 Metro Station.