dnata handled over 82 million bags through all three terminals at Dubai International airport (DXB) in 2022, handling luggage for over 100 airlines and millions of passengers travelling to 253 destinations from DXB.
Jaffar Dawood, Senior Vice President,UAE Airport Operations, dnata said: “dnata is proud to serve the millions of passengers who pass through the world’s largest airport. dnata ensures that passengers travel with the confidence that their luggage will be handled efficiently and safely, and will meet them at their destination. This is made possible by the intricate logistical planning by our teams, and the handling by baggage personnel every hour of each day. This keeps flights moving on time and passengers and cargo arriving on schedule.”
The process to guide a bag to its destination begins from 180 minutes before the scheduled time of departure. Any bags checked in prior to this are held in DXB’s T3 terminal’s automated Early Bag Storage facility, with a capacity of 15,000. The departing bag, transported on its distinctive yellow tray linked to the bag’s luggage tag for accurate tracking, is security screened up to five times as it makes its way through the system. It then progresses to its awaiting container, or Unit Loading Device (ULD), before being transported on to the aircraft.