Airline

Delta and Kyndryl extend IT support deal

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Delta and Kyndryl extend IT support deal

IT infrastructure services provider Kyndryl has extended its systems and support agreement with Delta Air Lines by five years.

Kyndryl is to "continue to help Delta run the core systems that power the airline’s essential operations, including crew rostering and scheduling, as well as the system that supports Delta’s maintenance documentation process", the company said.

“Flexible and reliable systems deployed at scale are critical to serving customers with the very best service, support and experiences that make Delta different,” said Rahul Samant, the carrier's chief information officer. “Our continued partnership with Kyndryl is pivotal in meeting customer expectations each time they travel on Delta and will accelerate technological innovations in the years to come.”

“Our longstanding relationship with Delta is anchored on supporting their commitment to excellence and reliability,” said Amy Salcido, president, Kyndryl US “Through our nearly 20 years of trusted collaboration, the Kyndryl team has a deep understanding of Delta’s business, and we are committed to helping them stay one step ahead and deliver the best possible air travel experiences for a post-pandemic world.”