With the announcement of the historic aircraft order of Air India, Boeing India has upped its game and decided to make deep inroads in the country. Boeing is planning to invest approximately $24 million in India to set up India Logistics Center. The new facility will provide easier and faster spare parts access to airlines to help improve airframe production and aircraft availability.
Boeing claims that the new centre will be an ecosystem of comprehensive support with maintenance capabilities and help in reducing flight cancellations or grounding due to maintenance issues.
Ashwani Bhargava, Senior Director of the India Supply Chain at Boeing India, said: ‘A key element of efficient customer support is rapid response and distribution of replacement parts. The India Logistics Center will allow better responsiveness and build on Boeing's existing global reputation for the highest quality of customer service."
Going ahead, Boeing is further expanding its footprint in the country with the launch of its first Global Support Center. The centre will deliver customised operational efficiency and safety enhancement projects for Boeing's airline customers, civil aviation regulators, and other industry stakeholders.
Boeing will use the Global Support Center to conduct technical workshops and projects to support aircraft reliability, enhance airplane performance, and encourage the adoption of Airplane Health Management systems. The facility will also be used for Boeing to conduct flight operations symposiums and engineering seminars.
Salil Gupte, President of Boeing India, said: “With India continuing to see an unprecedented surge in civil aviation traffic, Boeing is committed to innovating and bringing value to modernise the Indian aviation ecosystem. We are proud to launch the Global Support Center - India, which will provide a platform to enable knowledge transfer for enhancing safety and increasing operational efficiency for our airline partners in the country."
Experts are of the opinion that the initiative of a Global Resource Center and the India Logistics Center will certainly help the OEM to overcome the current supply-chain issues thereby strengthening the relation with airlines.