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BA seeks royal foundation tips on improving services for disabled people

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BA seeks royal foundation tips on improving services for disabled people

British Airways (BA) is working with Queen Elizabeth’s Foundation for Disabled People (QEF) to assess and pre-approve seat support devices recommended by the charity for use on BA flights".

According to Carrie Harris, BA's director of sustainability, almost half a million customers who need "additional assistance" fly with the airline each year. "We’re committed to doing everything we can to support these customers", Harris said,#

The Surrey-based QEF, BA said in a statement, "supports children and adults with physical and learning disabilities or acquired brain injuries to increase their independence".

"Advance knowledge of equipment and support available at the airport and from airlines can make a journey much more comfortable", said Michelle Giles, QEF's mobility services manager.

The announcement of the tie-up came ahead of International Day of Persons with Disabilities, which falls on December 3.