Avianca has signed FLYR Labs’ ‘The Revenue Operating System’ to bring together the optimised revenue and customer centricity together within a vertically integrated platform. This agreement will help Avianca modernise its commercial decision-making under a unified set of data intelligence, revenue management, and e-commerce capabilities to optimise business results.
Manuel Ambriz, Avianca's chief commercial officer, said: “Through this partnership with FLYR, we can achieve best results using just one modular, cloud-based, state-of-the-art product.”
Alex Mans, founder and CEO of FLYR, said: “The infrastructure and solutions provided by our Revenue Operating System platform will quickly modernize decision-making and optimize commercial-wide performance, all while enhancing the customer experience at Avianca.”
Avianca also plans to expand its ancillary portfolio, developing new, simpler products better adapted to customer needs.
Meanwhile, FLYR claims that its ancillary optimisation solution paired with its latest e-commerce and end-to-end offer, order, retailing, and inventory management capabilities, offers a singular platform to support the entire customer journey while optimising price and revenue performance throughout.