AJW Group has announced that it is investing in the expansion of its AOG service following “extensive consultation” with its airline customers, which will “ensure faster response times to delivering the right part to the right place to minimise the disruption and impact of aircraft on the ground”.
“AOG incidents are hugely disruptive and costly to airlines and efficient handling can not only save them money, but support a positive experience for their customers which helps protect their brand,” says Christopher Whiteside, President and CEO of AJW Group. “Problems can occur with aircraft at anytime, anywhere, so it’s the speed of the solution that counts. Partnering with us expedites that process, allowing airlines to focus on what matters: the provision of the best customer experience. We are delighted to have expanded our team to provide an enhanced AOG service to our customers.”