Coding error results in 85% ‘discount’ on Qantas first class fares

Qantas customers had probably thought they swiped one an exceptional bargain with first class fares discounted as low as 85% and 65% lower fares on business class on August 22, 2024. “Unfortunately, this is a case where the fare was actually too good to be true,” a Qantas spokesperson confirmed. A coding error on the company’s website had resulted in the massive discount on flights between the US and Australia. During the eight hours that the flights were available on the website, approximately 300 bookings were made. Terms and conditions allow Qantas to cancel or offer a full refund if